The last few weeks have been an extraordinary challenge for all of us. Cynthia Gale New York sincerely hopes you are all safe and healthy. COVID-19 is impacting all of us- as individuals and as communities- in unprecedented ways. I’d like to personally reassure you that at CGNY, we are taking the necessary measures to continue bringing you unique, sterling silver jewelry while working to protect your health and safety. We’ve received several customer inquiries and wanted to take a moment to answer them as best as we can.
- Will cynthiagale.com remain open for business? Yes, you can still shop with us: our e-commerce website, cynthiagale.com, will remain live. We are fully operational, sending out CGNY jewelry shipments on a regular basis.
- How is CGNY monitoring shipment safety? Safety is our priority: our office is sanitizing surfaces regularly, according to CDC guidelines.
- Are jewelry shipments still reaching customers? You will receive your shipment: We are monitoring USPS and UPS delivery schedules daily. We will do our best to ensure timely delivery of your Cynthia Gale New York jewelry. Please note on USPS, will take longer once dropped off at Post Office to process tracking. Will be one to three days to be scanned.
As always, Cynthiagale.com is at your service. If you have any questions or need assistance, please email us at email@example.com. On behalf of the entire Cynthia Gale New York family, we wish you good health. Be well- we’ll get through this together!